Customer benefits you will experience when doing business with Cloverdale Automotive & Tires.
- AAA Authorized Facility
Cloverdale Automotive & Tires is the ONLY AAA Approved Auto Repair Facility in Cloverdale CA. We are inspected by AAA on a regular basis and continue to exceed their requirements. This AAA rating is only given to top Auto Repair Facilities in Cloverdale CA.
- 100% Satisfaction
We are a AAA Approved Repair facility with 99% Customer Satisfaction rating on the AAA annual survey. (We're working hard to please the last few!)
- No Worry Guarantee
No hassle, no quibble warranty. If it's not right, we will fix it. Problems happen so rarely that we usually go overboard in making up for your inconvenience. Some people are actually happy something went wrong! We aim for 100% satisfaction. More details about our auto repair guarantee.
- New Car Warranty Approved
Your vehicle still under new car warranty? No need to return to the new car dealership. We do servicing and maintenance work that meets or exceeds warranty requirements. We can also notify you of factory recall bulletins and warranty notices. We honor most extended warranties. Some warranties require you to return to the manufacturer's dealer for warranty repairs. If you’re not sure, we’ll help you out.
- No Surprise Billing
You know up front what it will cost. We provide straight forward estimates and you are kept informed of any unforeseen problems or discoveries during the repair. All work and charges must be pre-approved by you. We guarantee no shocking surprises when you pick up your vehicle.
- Done Right
You expect quality workmanship. This means getting the work done correctly with no bothersome comebacks. Our commitment to excellence in service quality is second to none. We employ ASE Certified Technicians and Service Advisors, the top people in the industry, we use the very best equipment, and we install the highest quality parts in your vehicle.
- Service to Rave About
Our customers like LOVE to recommend us to their friends. See our customer reviews.
- Free Local Shuttle
Here at Cloverdale Automotive & Tires we make car care easy for you. Our fast and free local shuttle service or free vehicle drop off and delivery makes having your vehicle serviced much more convenient.
- Free Car Vacuum
Leave your vehicle for the afternoon and take advantage of our courtesy car vacuum. Every time you bring your vehicle in. Our way of saying "THANK YOU FOR CHOOSING CLOVERDALE AUTOMOTIVE & TIRES FOR ALL YOUR VEHICLE NEEDS".
- Dealership Technology with Hometown Service
Many people believe they need to return to the new car dealership in order for their vehicle to be properly serviced to maintain their warranty…This is not true.
Cloverdale Automotive & Tires is an authorized maintenance facility and is proud to use top of the line, state-of-the-art dealership quality equipment, including all the latest online information from the manufacturers regarding Technical Service Bulletins, Recalls & Warranties, for all of your vehicle maintenance & repairs.
In addition, our Technicians and Service Advisors undergo continual training keeping up to date with even the newest vehicles on the road today.
Why bother with the hassle of traffic or being just a number at the dealership when you can enjoy dealership repair technology with hometown service right here in Cloverdale CA at Cloverdale Automotive & Tires.
- Straight Forward Advice
Our philosophy here at Cloverdale Automotive & Tires is “treat people the way you want to be treated”. Our Service Advisors will always give you straight forward advice about your vehicle. The more you know, the better we can serve you.
- Family Owned
Cloverdale Automotive & Tires is a family owned and operated business. Owners Jeff & Tina work in the business right along with their awesome staff. Come check us out, we’ll make you feel like part of the family too.
- Honest Service
Simply said, we guarantee honesty at Cloverdale Automotive & Tires each and every time. It’s just what we do.
- National Warranty
We stand behind our work with the NAPA AutoCare Peace of Mind Warranty.
It's a written warranty that is honored at more than 12,000 locations nationwide - more than any other automotive repair brand. So - no matter where your travels take you across the States - if you ever experience a problem with a covered repair, you can count on a NAPA AutoCare Center being nearby. More about NAPA national warranty.
- Warranty Benefits?
- Included FREE with your qualifying repair or service work.
- Covers parts and labor on qualifying* repairs and services for 12 months/12,000 miles.
- Warranty doubles to 24 months/24,000 miles if you use your NAPA AutoCare EasyPay Credit Card (applications available at participating locations).
- Honored nationwide by thousands of NAPA AutoCare Centers, so you're protected even when you travel.
- ASE Certified Technicians
Finding a competent auto technician need not be a matter of chance. Much of the guesswork has been eliminated, thanks to national program conducted by the non-profit National Institute for Automotive Service Excellence (ASE).
The ASE is a non-profit organization dedicated to improving the quality of automotive service and repair. ASE's main function is to test and certify technicians and auto industry specialists.
ASE tests and certifies automotive professionals in all major technical areas of repair and service. With nearly 400,000 currently certified professionals, the ASE program is national in scope and has industry-wide acceptance and recognition. ASE-certified professionals can be found at every type of repair facility, from dealerships, service stations, and franchises to parts stores, independent garages, and even municipal fleets.
The certification process includes a series of tests, conducted twice a year at various locations across the country, which measure a technicians' knowledge and skills necessary for competent job performance. There are two certification levels, 'ASE-Certified' and 'ASE-Certified Master', which are awarded based on the type and number of tests passed.
More ASE Certification information on the ASE website.
- Certified Service Advisors
Our ASE Automobile Service Consultants are trained and tested on communications, customer and internal relations, vehicle systems knowledge, sales skills, and shop operations. These customer relationship professionals work hard to deliver high quality customer service.
